# Creative Health Care Insight Website: https://www.mychci.com Language: en (UTF-8) Charset: UTF-8 Generated: 2026-02-08T11:55:38-05:00 --- # Detailed Content ## Posts ### Which is an Example of a Competency in Health Care Management? - **URL:** https://www.mychci.com/blog/which-is-an-example-of-a-competency-in-health-care-management/ - **Published:** 2026-02-05 - **Modified:** 2026-02-05 - **Author:** Aaron Garner **Categories:** Blog **Tags:** Competencies, Healthcare, Leadership, Organization, Outcome, Patient, System The question "which is an example of a competency in health care management?" opens the door to understanding the complex skill sets that drive excellence in today's health care organizations. Health care managers, nursing leaders, and administrators need far more than basic administrative abilities—they require a sophisticated blend of clinical knowledge, business acumen, leadership capabilities, and technological fluency to navigate an increasingly demanding health care landscape. From the bedside to the boardroom, health care leaders face unprecedented challenges: evolving regulatory requirements, workforce shortages, shifting reimbursement models, and the integration of artificial intelligence into clinical workflows. The competencies required to succeed in this environment have expanded dramatically, demanding continuous learning and adaptation from health care professionals at every level. Direct Answer: Example of a Competency in Health Care Management An example of a competency in health care management is effective communication and relationship management. This competency enables health care leaders to convey information clearly, build productive relationships across teams, and foster collaboration—all of which are vital for operational efficiency, patient safety, and high-quality care delivery. Communication competency includes active listening, translating complex clinical information for different audiences, providing constructive feedback, and facilitating difficult conversations that drive organizational improvement. Why Competency Management Matters More Than Ever Here's the reality facing health care organizations in 2026: you're expected to deliver exceptional patient care with limited resources, navigate constant regulatory changes, retain staff in a competitive market, and demonstrate measurable outcomes—all simultaneously. The competencies your health care managers and clinical leaders possess directly determine whether your organization thrives or struggles under these pressures. But understanding which competencies matter is only half the equation. The real challenge is developing, assessing, and sustaining these capabilities systematically across your entire workforce. That's where technology designed specifically for health care makes the difference. Creative Health Care Insight (CHCI) is revolutionizing how health care organizations approach competency management. CHCI has created MyCHCI—a cloud-based platform designed by health care professionals specifically for health care organizations. What sets CHCI apart isn't just innovative technology; it's exclusive access to the frameworks that nursing leaders have trusted for decades, including co-designing their platform with Donna Wright, the undisputed authority on competency assessment in nursing. If you're part of hospital leadership as a Director of Nursing, CNO, or nursing professional development leader, you already know Donna Wright's name. Her competency assessment model has shaped how health systems approach clinical competency for over 30 years. CHCI is the ONLY platform authorized to offer the Donna Wright Competency Assessment Model™—giving organizations exclusive digital access to the gold standard in nursing competency management. [Image: Example of Environmental Health Competencies - Creative Health Care Insight] The Donna Wright Competency Assessment Model™: A Bottom-Up Framework For over three decades, the Donna Wright Competency Assessment Model™ has been the gold standard in nursing professional development. Her frameworks have shaped how thousands of health care organizations approach clinical competency. What makes The Donna Wright Competency Assessment Model™ revolutionary is its fundamental shift in perspective. Wright noticed health care teams being inundated... --- ### American Association of Critical-Care Nurses Selects Creative Health Care Insight as a Preferred Competency Management Provider - **URL:** https://www.mychci.com/blog/american-association-of-critical-care-nurses-selects-creative-health-care-insight-as-a-preferred-competency-management-provider/ - **Published:** 2026-01-06 - **Modified:** 2026-01-06 - **Author:** Aaron Garner **Categories:** PR **Excerpt:** Nashville, TN, October 27, 2025 (GLOBE NEWSWIRE) — Industry-First Partnership Will Launch the CHCI Exclusive Consulting Division and Nationwide Workshop Series Delivering the Evidence-Based Clinical Tiered Orientation Framework to Health Care Organizations Nashville, TN, January 6, 2026 (GLOBE NEWSWIRE) — World’s Largest Specialty Nursing Organization Chooses CHCI as a Preferred Partner to Deliver Competency Management Solutions to Health Care Organizations Creative Health Care Insight (CHCI), a leading health care technology company revolutionizing competency management, announced a strategic partnership today with the American Association of Critical-Care Nurses (AACN). The AACN has selected CHCI as a preferred provider to deliver comprehensive competency management solutions to health care organizations serving acute and critical care professionals.  Through the partnership, the nationally recognized “AACN’s Competence Framework for Progressive and Critical Care” and related readiness-to-practice resources will be available digitally to health care organizations as part of CHCI’s comprehensive competency management platform.  “Being selected by AACN after its rigorous evaluation of major competency management platforms is a privilege that validates what health care leaders have experienced: MyCHCI provides the complete solution that transforms how organizations manage competencies while supporting nursing professional development,” said Aaron Garner, CEO of Creative Health Care Insight. “This partnership represents strategic alignment between AACN’s commitment to acute and critical care excellence and CHCI’s mission to revolutionize health care through evidence-based innovation, cutting-edge technology, and partnership-centered collaboration.”  With more than 134,000 members, AACN is the world’s largest specialty nursing organization and a leading advocate for nursing excellence and patient-centered care. Among its many initiatives, the organization provides national standards, clinical practice resources, continuing education, and community support for acute and critical care professionals.  “CHCI’s comprehensive approach to competency management—combining exclusive frameworks, consulting services, and innovative technology, all with a relational approach— really distinguishes them as a preferred provider for delivering competency resources to health care organizations,” said Donna Wright, creator of The Donna Wright Competency Assessment Model™.  CHCI’s Competency Suite: The Complete Solution  CHCI’s Competency Suite is a leading cloud-based competency management system designed to streamline onboarding, professional development, and ongoing competency assessment. The Suite comprises two powerful components:  Initial Competency Component: This solution transforms orientation using evidence-based approaches developed by nursing education specialists. It supports both traditional and tiered orientation methods, and CHCI is the first and only platform authorized to provide comprehensive educational consulting services for TSAM® implementation, following a groundbreaking 5-year licensing agreement that was announced earlier this year.  Ongoing Competency Component: Co-designed with industry thought leader and competency expert Donna Wright, this component is the only platform authorized to offer The Wright Competency Assessment Model™. It enables organizations to select meaningful competencies while streamlining assessment processes with customizable reports supporting regulatory compliance.  Beyond the Competency Suite, CHCI’s platform also has the Professional Portfolio Suite, which provides automated support for ANCC Magnet® and Pathway to Excellence® designation through effortless export of data for the Demographic Data Collection Tool® (DDCT®) and Organization Demographic Form® (ODF®)—eliminating countless hours of manual tracking. It also streamlines clinical ladder advancement and peer feedback, giving nurses an easy, centralized way to document growth and recognition.  Partnership Benefits for Health Care Organizations  Through this partnership, health care organizations can expect: “This partnership demonstrates that when organizations evaluate competency management comprehensively—CHCI... --- ### Tiered Skills Acquisition Model (TSAM®) Nursing Orientation Workshop - **URL:** https://www.mychci.com/blog/tiered-skills-acquisition-model-tsam-nursing-orientation-workshop/ - **Published:** 2025-12-23 - **Modified:** 2025-12-23 - **Author:** Aaron Garner **Categories:** Uncategorized Creative Health Care Insight (CHCI) invites nursing education specialists, nursing leadership, preceptor development coordinators, and health care professionals to the groundbreaking Tiered Skills Acquisition Model (TSAM®) Nursing Orientation Workshop— the first in our exclusive quarterly series occurring throughout 2026. This highly interactive, in-person event takes place January 29th, 2026, in Orlando, Florida, led by Dr. Ellen Joswiak, DNP, RN, NPD-BC, co-innovator of TSAM® and CHCI's Chief Clinical Education Consultant (beginning January 1, 2026). This isn't just another nursing education conference. This is your opportunity to learn directly from the co-innovator of the clinical orientation framework that is transforming how health care organizations develop capable nurses. Whether you're struggling with your current orientation model, seeking practical strategies to support individualized learning, or ready to implement a robust orientation process backed by evidence and proven results, this workshop delivers the foundational principles, preceptor tools, and change management strategies you need for a successful implementation. Secure your spot today for this pivotal nursing orientation workshop that will revolutionize how your organization approaches nursing professional development. What You'll Learn: Comprehensive TSAM® Implementation Guidance The Tiered Skills Acquisition Model (TSAM®) Nursing Orientation Workshop provides dedicated development time focused entirely on mastering this evidence-based framework. Attendees will receive practical strategies, tools, and resources applicable immediately in their own organizations. Foundational Stages and Theoretical Frameworks The workshop begins with deep exploration of the Tiered Skills Acquisition Model's foundational stages and the theoretical frameworks supporting this revolutionary approach to clinical orientation. Understanding these foundations enables nursing education specialists to articulate the "why" behind TSAM® when discussing common implementation challenges with stakeholders and promoting preceptor success. Learning objectives describe how participants will analyze the distinct advantages of competency-based progression over time-based orientation, examine how the model aligns with nursing practice standards and regulatory requirements, and evaluate implementation readiness within diverse clinical settings. The Three Essential Pillars of TSAM® Dr. Joswiak will guide participants through the three essential pillars of TSAM® that support a robust orientation process. These essential pillars represent a fundamental shift from traditional orientation models. Rather than assuming all new nurses progress identically, TSAM® recognizes individual differences in prior experience, learning pace, and competence development—creating pathways that support individualized learning while maintaining rigorous standards. The TSAM® Best Practices Toolkit Participants will engage hands-on with the Best Practices Toolkit, learning to utilize tools designed specifically for effective clinical orientation. The toolkit provides ready-to-implement resources and strategies that eliminate the need to create TSAM® documentation from scratch—accelerating implementation timelines and ensuring alignment with proven practices. Addressing Implementation Challenges with Practical Solutions Every innovation faces obstacles. The workshop dedicates significant time to discuss common implementation challenges health care organizations encounter when transitioning from traditional models to TSAM®. Dr. Joswiak will share real-world solutions for overcoming common challenges such as resistance to change, securing leadership buy-in for competency-based approaches, managing workflow disruptions during transition periods, and addressing preceptor concerns about increased complexity. Participants will receive practical strategies to utilize change management principles, conduct readiness assessment tools effectively, and promote preceptor success... --- ### CHCI Becomes an AACN Preferred Competency Management Provider  - **URL:** https://www.mychci.com/blog/chci-becomes-an-aacn-preferred-competency-management-provider/ - **Published:** 2025-12-17 - **Modified:** 2025-12-17 - **Author:** Aaron Garner **Categories:** Blog World's Largest Critical Care Nursing Organization Chooses CHCI as a Preferred Partner to Deliver Competency Management Solutions to Health Care Organizations  Creative Health Care Insight (CHCI) is proud to announce a pivotal partnership with the American Association of Critical-Care Nurses (AACN)- the world's largest specialty nursing organization with over 134,000 members dedicated to acute and critical care excellence. AACN has selected CHCI as a preferred provider to deliver competency management solutions to its extensive network of health care organizations.  This partnership represents significant industry validation of MyCHCI's innovative approach to competency management and confirms what health care leaders across the country have discovered: CHCI's Competency Suite provides the comprehensive, evidence-based solution that transforms how organizations manage competencies, develop nursing professionals, and elevate patient care outcomes.   Through the partnership, the nationally recognized “AACN’s Competence Framework for Progressive and Critical Care” and related readiness-to-practice resources will be available digitally to health care organizations as part of CHCI’s comprehensive competency management platform.  Why AACN's Selection of Creative Health Care Insight Matters  For more than 55 years, the American Association of Critical-Care Nurses (AACN) has been dedicated to acute and critical care nursing excellence. The organization’s vision is to create a health care system driven by the needs of patients and their families in which acute and critical care nurses make their optimal contribution. AACN is the world’s largest specialty nursing organization, with more than 134,000 members and over 170 chapters in the United States.  Their selection validates what health care leaders everywhere have experienced firsthand: MyCHCI revolutionizes competency management through automation, evidence-based frameworks, and a complete ecosystem of consulting, education, and technology that no other platform can match.  Schedule a demo to see how CHCI's Competency Suite, now a preferred solution for AACN, can transform your organization's competency management The Only Complete Competency Management Ecosystem  CHCI's Competency Suite is a leading cloud-based competency management system designed to streamline onboarding, professional development, and ongoing competency assessment in health care organizations. It equips teams with the tools needed to prioritize essential skills, foster professional growth, and strengthen organizational outcomes.  The Competency Suite comprises two powerful components that can function independently or as a fully integrated system, providing the flexibility and customization that health care organizations require.  Initial Competency Component: Transforming Orientation  The Initial Competency Component transforms orientation using a communication and training solution developed directly with nursing education professionals. It boosts team morale, improves new-hire retention, and supports both traditional and tiered orientation methods.  Critically, this component supports both traditional and tiered orientation models, including the Tiered Skills Acquisition Model (TSAM®). CHCI is the only platform authorized to provide comprehensive educational consulting services for TSAM® implementation.  With CHCI's Initial Competency Component, organizations can:  For critical care units onboarding new nurses—where the complexity and acuity demand thorough, evidence-based orientation—the Initial Competency Component provides the infrastructure and support that ensures new team members transition successfully to independent practice.  Ongoing Competency Component: The Donna Wright Competency Assessment Model™ Advantage  Co-designed with Donna Wright, the industry authority on competency assessment, CHCI's Ongoing Competency Component is the ONLY platform authorized to offer The Wright Competency Assessment Model™.   Through this component, organizations gain:  Discover how CHCI's exclusive Donna Wright Competency Assessment Model™ integration and TSAM® educational consulting create competitive advantages no other platform can match. Schedule your demo!... --- ### Nurse Retention - **URL:** https://www.mychci.com/blog/nurse-retention/ - **Published:** 2025-11-19 - **Modified:** 2025-11-19 - **Author:** Aaron Garner **Categories:** Blog **Tags:** Healthcare, Job, Nurse, Nursing, professional, Retention, Staff, System, Turnover The nurse retention crisis facing health care organizations worldwide has reached unprecedented levels. Hospital administrators and nursing leaders are grappling with turnover rates that threaten patient safety, strain budgets, and compromise the quality of care that defines their institutions. For every registered nurse who leaves, health care systems face not only the immediate challenge of filling that vacancy but also the cascading effects on the nursing workforce, patient outcomes, and organizational culture. Understanding nurse retention isn't simply about keeping positions filled—it's about creating work environments where registered nurses choose to stay, grow, and thrive throughout their careers. The difference between organizations that successfully retain nurses and those caught in perpetual recruitment cycles often comes down to strategic investments in professional development, meaningful recognition, career advancement opportunities, and the technology infrastructure that makes these initiatives sustainable. Creative Health Care Insight (CHCI) has revolutionized how health care organizations address nurse retention through MyCHCI, our cloud-based platform designed by health care professionals specifically for health care organizations. By eliminating manual processes that burden nursing staff, automating competency management, and creating clear pathways for professional advancement, we've helped health care systems transform retention outcomes while elevating the overall job satisfaction of their nursing workforce. The Scope of the Nurse Retention Crisis The global nursing workforce faces a retention challenge that extends far beyond individual institutions. According to the NSI Nursing Solutions 2023 RN Staffing Report, hospital turnover rates for registered nurses averaged 18.7% nationally, with some specialties experiencing significantly higher RN turnover. These retention rates represent more than statistics—they reflect real nurses leaving positions where health care organizations desperately need their expertise. The future nursing workforce depends on our ability to retain both experienced nurses and new nurses entering the profession. Research published in the Journal of Nursing Administration reveals that younger nurses show particularly high turnover intention within their first two years, with many leaving the nursing profession entirely during this critical period. This exodus of early-career nurses threatens the nurse supply pipeline and represents a significant loss of investment in education and orientation. Health care systems worldwide are experiencing the non-economic and economic impacts of poor nurse retention. Beyond the direct costs—which NSI Nursing Solutions estimates between $38,900 and $59,700 per registered nurse, depending on specialty—organizations face decreased employee engagement, compromised patient care quality, and increased workplace violence incidents as insufficient staffing creates dangerous conditions for both nurses and patients. The nursing workforce crisis isn't limited to a single region or health care setting. A systematic review published in the International Journal of Nursing Studies examining retention outcomes across multiple countries found that nurse retention challenges persist across health care systems regardless of economic development, highlighting the universal nature of factors that influence whether nurses stay in their current position or seek opportunities elsewhere. Understanding these retention challenges requires looking beyond surface-level recruitment efforts to examine the fundamental factors that shape job satisfaction, intention to stay, and career longevity for nurses at every stage of their professional journey. Why Nurses Leave: Understanding... --- ### Creative Health Care Insight Announces Exclusive Partnership with Renowned Nursing Education Innovator Dr. Ellen Joswiak, Launching Revolutionary TSAM® Implementation Consulting Education - **URL:** https://www.mychci.com/blog/creative-health-care-insight-announces-exclusive-partnership-with-renowned-nursing-education-innovator-dr-ellen-joswiak-launching-revolutionary-tsam-implementation-consulting-education/ - **Published:** 2025-10-27 - **Modified:** 2025-10-27 - **Author:** Aaron Garner **Categories:** PR **Excerpt:** Nashville, TN, October 27, 2025 (GLOBE NEWSWIRE) — Industry-First Partnership Will Launch the CHCI Exclusive Consulting Division and Nationwide Workshop Series Delivering the Evidence-Based Clinical Tiered Orientation Framework to Health Care Organizations Nashville, TN, October 27, 2025 (GLOBE NEWSWIRE) — Industry-First Partnership Will Launch the CHCI Exclusive Consulting Division and Nationwide Workshop Series Delivering the Evidence-Based Clinical Tiered Orientation Framework to Health Care Organizations Creative Health Care Insight (CHCI), the health care industry’s leading platform for nursing workforce development, announced an exclusive strategic partnership today with Dr. Ellen Joswiak, D.N.P., R.N., NPD-BC, officially launching the CHCI TSAM® Implementation Education Consulting division.This groundbreaking collaboration marks a pivotal moment in nursing education, as CHCI becomes the first and only platform authorized to offer comprehensive consulting services for the implementation of the Tiered Skills Acquisition Model (TSAM®). The partnership, beginning in January 2026, positions Dr. Joswiak as Chief Clinical Education Consultant and thought leader for CHCI’s newly established consulting arm, bringing her decades of clinical expertise and evidence-based innovation directly to health care organizations seeking to transform their nurse onboarding and clinical orientation programs. “This partnership represents more than an expansion—it’s a commitment to fundamentally changing how we prepare nurses to deliver exceptional patient care,” said Aaron Garner, CEO. “By combining Dr. Joswiak’s expertise with the CHCI platform, we’re the first and only organization to offer a fully integrated approach—consulting, education, and technology—all working together to ensure lasting impact. Together, we’re not just implementing a model; we’re empowering health care organizations to build sustainable, evidence-based education programs that support nurses from day one through their entire careers.” A Visionary Leader in Nursing Education Dr. Ellen Joswiak has earned national and international recognition as a transformative force in Nursing Professional Development. As co-innovator of the Tiered Skills Acquisition Model (TSAM®), she has pioneered an approach to clinical orientation that addresses one of health care’s most pressing challenges: effectively transitioning novice nurses into confident, competent practitioners. The Tiered Skills Acquisition Model (TSAM®) framework has been presented and adopted at both national and international levels. With a Doctor of Nursing Practice from Augsburg University (2017) and board certification in Nursing Professional Development, Dr. Joswiak brings unparalleled expertise in curriculum design, preceptor development, and quality improvement. Her career spans multiple decades of hands-on clinical work, education program development, and strategic leadership—giving her a rare, comprehensive understanding of what nurses truly need to succeed. Dr. Joswiak’s scholarly work includes numerous peer-reviewed publications that have advanced the science of nursing education. She has presented at major conferences, facilitated workshops for health care leaders worldwide, and helped countless organizations seeking to revolutionize their approach to nurse development. Her work is distinguished by its practicality—rooted in rigorous evidence while remaining deeply focused on real-world implementation and measurable outcomes. Introducing the TSAM® Workshop Series: Education Meets Implementation The partnership is launching with an ambitious initiative: four exclusive, in-person TSAM® education workshops scheduled quarterly throughout 2026. The first workshop will be held in January 2026. Led by Dr. Ellen Joswiak, co-innovator of the TSAM® framework, these sessions will explore the foundational stages of TSAM® and its three essential pillars that support a robust orientation process. Participants will engage in interactive discussions and hands-on activities designed to: These... --- ### What is the Tiered Skills Acquisition Model (TSAM®)? - **URL:** https://www.mychci.com/blog/what-is-the-tiered-skill-acquisition-model-tsam/ - **Published:** 2025-10-14 - **Modified:** 2025-10-14 - **Author:** Aaron Garner **Categories:** Blog **Tags:** Model, Nursing, Patient, Practice, skill What is TSAM®? The transition into a new clinical role represents one of the most challenging periods in a nurse's career. Whether moving from school to practice, transferring to a new specialty, or stepping into an unfamiliar care setting, RN staff face the dual pressure of building competency while caring for real patients with real needs. The question health care organizations have long grappled with is: How do we structure this transition to maximize learning, build confidence, and ensure patient safety—all while supporting the orientee through what can be an overwhelming experience? The Tiered Skills Acquisition Model®, or TSAM®, offers a research-informed answer to this challenge. This innovative orientation and competency development framework is transforming orientation in health care organizations, replacing outdated, inconsistent methods with a structured pathway that supports both the learner and the organization while addressing the gap that often exists between nursing education and independent practice. Understanding the TSAM® Framework TSAM® is a structured approach to clinical orientation that guides nurses and other clinical staff as they transition into new roles. Unlike traditional orientation models that may feel haphazard or overwhelming, TSAM® organizes skill development into progressive tiers, beginning with basic skills and foundational competencies, then systematically building toward mastery of more complex clinical tasks that require advanced critical thinking. At its core, TSAM® recognizes a fundamental truth about how people learn: we develop expertise incrementally, not all at once. The acquisition model draws on educational theories of progressive skill development, acknowledging that competence is built layer by layer, with each tier providing the foundation for the next level of capability. This understanding of how nursing practice expertise develops is rooted in evidence-based practice and decades of research in nursing professional development (NPD). What makes TSAM® distinctive is its integration of real-world patient care into the learning process. Rather than separating education from practice, orientees using TSAM® typically carry a full patient assignment from the start, learning through a combination of direct patient care, structured observation, guided preceptorship, and gradually increasing responsibilities as they demonstrate competence at each tier. This approach helps bridge the knowledge gap between academic preparation and the realities of clinical work. [Image: Illustration of nursing education] How TSAM® Works in Practice The beauty of TSAM® lies in its practical, learner-centered design. When new hires begin orientation using the TSAM® framework, they enter a structured progression through defined skill tiers. Each tier represents a specific set of competencies that build upon the previous level, creating a clear plan and roadmap for both the orientee and their preceptor to follow throughout the onboarding process. During the orientation period, the preceptee works alongside an experienced preceptor who can evaluate progress, provide guidance, model expert practice, and gradually release responsibility as the orientee demonstrates readiness. This approach honors the reality that different individuals progress at different rates—some may advance quickly through certain tiers while needing more time and support in others. The tiered structure allows preceptors to identify exactly where an orientee is in their development and... --- ### Skills Tracking Software - **URL:** https://www.mychci.com/blog/skills-tracking-software/ - **Published:** 2025-09-24 - **Modified:** 2025-09-24 - **Author:** Aaron Garner **Categories:** Blog **Tags:** develop, employee, gap, manage, planning, skill, software, source, talent, workforce In today's rapidly evolving health care landscape, hospital administrators and nursing leaders face an unprecedented challenge: managing the complex web of employee skills, certifications, and professional development requirements while maintaining the highest standards of patient care. The traditional approach of scattered spreadsheets, paper-based tracking systems, and manual documentation is no longer sustainable in an environment where precision, accountability, and continuous improvement are not just preferred—they're mandated. The answer lies in sophisticated skills tracking software like the Creative Health Care Insight Platform that transforms how health care organizations collect, manage, and leverage their workforce data. This technology revolution isn't just about digitizing existing processes; it's about creating a comprehensive understanding of your talent pool that drives strategic workforce planning, supports organizational goals, and ultimately enhances patient outcomes. The Critical Need for Advanced Skills Management Software Health care organizations operate in a unique environment where employee competencies directly impact patient safety and organizational success. Unlike other industries where skill gaps might result in decreased productivity, health care's margin for error is virtually nonexistent. Every nurse, technician, and health care professional must demonstrate not only their foundational competencies but also their ongoing professional development and specialized certifications. The challenge becomes exponentially more complex when considering the regulatory requirements that govern health care institutions. Organizations pursuing national recognition, such as the Magnet® Designation or Pathway to Excellence® Designation, must demonstrate comprehensive talent management practices that include detailed documentation of employee skills, ongoing education, and professional development. This creates a perfect storm where traditional management approaches fall short, and innovative talent management software becomes essential. Modern skills management platforms, such as Creative Health Care Insight, address these challenges by creating a structured framework that captures every critical aspect of employee development. From initial hiring and onboarding through ongoing competency assessments and career progression, these systems provide the holistic view that HR teams need to make informed decisions about resource allocation, succession planning, and workforce development. In addition, professional portfolio tools from the Professional Portfolio Suite streamline the collection and tracking of certifications, degrees, peer feedback, and advancement documentation—eliminating the burden of manual record-keeping. Revolutionizing Data Collection and Employee Skills Tracking At the heart of effective skills tracking software, such as the Creative Health Care Insight Platform, lies sophisticated data collection capabilities that transform how organizations understand their workforce. Rather than relying on periodic performance reviews or annual assessments, modern platforms continuously capture and analyze skills data from multiple touchpoints throughout the employee lifecycle. Individual employees benefit from this comprehensive approach through personalized development pathways that align with both their career aspirations and organizational needs. When a platform collects detailed information about each team member's education, certifications, work experience, and competency assessments, it creates opportunities for targeted talent development that might otherwise be overlooked. The power of this approach becomes evident when considering how health care organizations can assign people to specific projects based on their documented expertise. Instead of making staffing decisions based on availability or general impressions, managers can access detailed profiles that include... --- ### Transforming Health Care with TSAM® - **URL:** https://www.mychci.com/blog/transforming-health-care-with-tsam/ - **Published:** 2025-09-16 - **Modified:** 2025-09-16 - **Author:** Aaron Garner **Categories:** Blog **Excerpt:** Discover why CHCI is the exclusive provider of TSAM® Implementation Educational Consulting Services. Ensure fidelity, ROI, and culture-transforming results in health care organizations. By Gen Guanci MEd, CAGS OD, RN, NPD-BC, CCRN-K, CEO Why Choose Creative Health Care Insight (CHCI) for TSAM®?  When health care organizations consider adopting a tiered skills approach, it’s easy to be overwhelmed by the number of platforms claiming to support it. But there’s only one place to find comprehensive support for educational consulting of the implementation of the original, evidence-informed Tiered Skill Acquisition Model (TSAM®): Creative Health Care Insight (CHCI).  Exclusive Rights to TSAM®  Unlike other companies that house TSAM®-inspired content, or make you pay extra for the actual TSAM® competencies, CHCI is the only authorized provider of educational consulting services for the implementation of the TSAM® framework. This means CHCI doesn’t just store content, it delivers the authentic model with the expertise required for successful implementation. That means:  Measurable Return on Investment (ROI) Across All Domains  Implementing TSAM® through CHCI delivers quantifiable returns on investment—financial, operational, clinical, and cultural:  Financial Impact  Operational Efficiency  Clinical Excellence  Cultural Transformation  [Image: TSAM® implementation ROI: reduced costs, higher retention, improved patient outcomes] The CHCI Difference  Choosing CHCI means choosing TSAM® fidelity, integrity, and outcomes. With CHCI’s exclusive consultation and implementation support, organizations can:  When it comes to tiered skills acquisition, not all platforms are created equal. Only CHCI holds the exclusive partnership rights to provide the TSAM® implementation educational consulting required for measurable success.  Health care leaders seeking a proven model for onboarding, competence, and retention should look no further. With CHCI, your organization gains not just a platform, but a partner in excellence.  Ready to transform your workforce with TSAM®? Schedule a Demo with CHCI. [Image: Nurses and preceptors collaborating in tiered skills progression under TSAM® model] --- ### Career Ladder in Nursing and Health Care - **URL:** https://www.mychci.com/blog/career-ladder-in-nursing-and-health-care/ - **Published:** 2025-08-26 - **Modified:** 2025-09-02 - **Author:** Katie Cressman **Categories:** Blog **Tags:** advance, career, employee, goal, ladder, opportunity, professional, progression, skill Introduction: Why Career Ladders Matter in Health Care The career ladder is one of the most effective frameworks for guiding career advancement in nursing and health care. Unlike the traditional corporate ladder, health care requires professionals to balance technical skills, certifications, and critical skills for patient care. A structured career path ensures that every nurse, technician, or allied health worker understands the key steps toward their professional goals. Utilizing career ladders helps reduce hiring expenses for organizations by promoting internal moves, which can be more cost-effective than external recruitment. For health care organizations, implementing a strong career ladder directly impacts employee engagement, succession planning, and the ability to retain top talent. This is where Creative Health Care Insight (CHCI) provides a powerful advantage through its Professional Portfolio Suite. Additionally, creating career ladders can enhance the work atmosphere when recruiting new hires, as it demonstrates a clear commitment to employee development. The Foundation of Growth Health care roles demand continuous education, training, and acquisition of specific skills. The career ladder provides a visual representation of employees’ progression opportunities, making it easier to facilitate direct mentorship and skill acquisition, which are essential for professional growth. Here are some examples of how a proficient software like the Creative Health Care Insight platform can support an organizations career ladder process: Why are Career Ladders Important? They ensure upward and lateral mobility, build a pipeline for succession planning, and demonstrate to employees that their commitment is valued. Transparency in the career advancement process further promotes trust and engagement among employees, strengthening their connection to organizational goals. [Image: achieving progress in job development requires resources and research ] CHCI’s Professional Portfolio Suite: Powering the Career Ladder 1. Demographic Data Collection: Automating Education and Certification Tracking 2. Professional Advancement: CHCI’s Career Ladder Tool This customizable component: This tool is essential for HR professionals who need to support succession planning and identify top talent for leadership positions. 3. Peer Feedback: Supporting Professional Growth through Team Insight Peer evaluation goes beyond technical knowledge and qualifications—it strengthens collaboration and supports growth opportunities for all employees. Career Ladder Pathways: From Entry Level to Leadership A career ladder provides clarity from the start of a nurse’s journey through advanced practice and leadership: This structured process supports both lateral moves across departments and upward mobility to the highest level of the organization. Dual Career Ladders: Recognizing Both Clinical and Leadership Growth Not every health care professional wants to climb into management. CHCI’s tools support dual career ladders, giving employees the ability to pursue their preferred career paths. Regularly reviewing career ladders ensures they remain effective and aligned with organizational goals, adapting to the evolving needs of both employees and the organization. Areas of growth can include: This ensures professionals can advance in the direction that matches their career goals, while still receiving recognition, salary increases, and benefits. Role of HR Professionals and Managers in Career Ladder Success HR professionals and managers are vital in aligning career ladders with both employee goals and organizational... --- ### Creative Health Care Insight Launches TSAM® Educational Services - **URL:** https://www.mychci.com/blog/creative-health-care-insight-launches-tsam-educational-services/ - **Published:** 2025-07-24 - **Modified:** 2025-09-02 - **Author:** Aaron Garner **Categories:** PR **Excerpt:** Nashville, TN, July 24, 2025 (GLOBE NEWSWIRE) -- Creative Health Care Insight (CHCI), a national leader in automated competency management and professional development platforms, is proud to announce it has entered into a licensing agreement. Under this agreement, CHCI is exclusively authorized to provide educational consulting services for the implementation of the Tiered Skills Acquisition Model (TSAM®) to health care organizations worldwide. Nashville, TN, July 24, 2025 (GLOBE NEWSWIRE) -- Creative Health Care Insight (CHCI), a national leader in automated competency management and professional development platforms, is proud to announce it has entered into a licensing agreement with Mayo Clinic. Under this agreement, CHCI is exclusively authorized to provide educational consulting services for the implementation of the Tiered Skills Acquisition Model (TSAM®) to health care organizations worldwide. Through this license, CHCI is able to incorporate TSAM® competencies into its innovative digital platform, supporting health care organizations with a structured, technology-enabled solution for orientation and ongoing competency development. This work aligns with CHCI’s ongoing mission to modernize and streamline workforce preparation in clinical settings. TSAM® is a structured approach to clinical orientation that helps preceptees develop skills through real-time patient care exposure, organized by tiers, and supported by preceptors. The model emphasizes learner-centered development and structured progression, aiming to enhance confidence, satisfaction, and retention among new care team members. “We are honored to be the licensed provider of educational services for TSAM® implementation,” said Aaron Garner, CEO of Creative Health Care Insight. “The model is both innovative and practical—and by embedding it into our platform and services, we’re enabling health care teams to deliver more personalized, consistent, and effective clinical orientation.” CHCI’s integrated platform also includes exclusive rights to The Donna Wright Competency Assessment Model™ and the Professional Portfolio Suite, giving health care organizations a powerful ecosystem for managing onboarding, ongoing competency assessment, peer feedback, and professional development tracking. The addition of TSAM® educational services to CHCI’s portfolio offers organizations a new way to elevate clinical orientation and professional development with structured, research-informed guidance and implementation support. Mayo Clinic has a financial interest in the licensed technology referenced in this press release. Any revenue Mayo receives will be used to support its not-for-profit mission in patient care, education, and research. About Creative Health Care Insight Creative Health Care Insight is a Nashville-based health care technology company offering a robust platform for competency management and professional development. CHCI provides exclusive rights to several evidence-based frameworks and models, and serves hospitals and health systems worldwide with automated tools designed by health care professionals, for health care professionals. To learn more, visit www.mychci.com. Media Contact: Aaron Garner, CEOPhone: 484-706-0522Email: aarong@mychci.com Schedule a Demo: Organizations interested in learning more about TSAM® educational consulting services and integrated platform offerings may contact CHCI at 484-706-0522 or visit www.mychci.com. Source: https://www.globenewswire.com/Tracker?data=uzBEN_zm9GnSLi4M3MrQLm6ix2A6-MJvG2beSchgO9A8neowwhcPQPSdIxd9CHYmA1CSJBcQ51s5mq9yBBoKKOTrrvSRad4lnjXdHqeSVMgDLGgLrw-CwIHvXaN1tXcudZMyRA_lmaCcFOvO0glrnYZqjQcVS_GOEe5D_1NjdCMn5Z8aqqZtYe5unD0QCPH6HbyQcsr4ZrFsxd5qmEzzMHZsE4cZ0gKvgkLzM_ZrUQxrtvte8u3_EehGIAnTT5I3Nuk4X9pJiSuhawU5mSg38Q== --- ### Revolutionizing Health Care Competency Management: Creative Health Care Insight Launches TSAM® Educational Services - **URL:** https://www.mychci.com/blog/revolutionizing-health-care-competency-management-creative-health-care-insight-launches-tsam-educational-services/ - **Published:** 2025-07-16 - **Modified:** 2025-09-02 - **Author:** Aaron Garner **Categories:** Blog **Excerpt:** Discover how Creative Health Care Insight’s exclusive agreement involving TSAM® implementation is transforming nurse orientation and competency management. Learn about this evidence-based, tech-integrated solution designed to improve retention, streamline onboarding, and elevate clinical practice. Under a new, five-year agreement, CHCI is exclusively authorized to provide educational consulting services for the implementation of the Tiered Skills Acquisition Model (TSAM®) to health care organizations worldwide. The landscape of health care competency management is evolving rapidly, driven by mounting pressures to improve nurse retention, enhance patient safety, and streamline complex orientation processes. Today, we're thrilled to announce a 5-year licensing agreement that represents a quantum leap forward in addressing these critical challenges: Creative Health Care Insight's exclusive authorization to provide educational consulting services for the implementation of TSAM® (Tiered Skills Assessment Model) to health care organizations worldwide. This isn't just another collaboration announcement – it's a game-changing development that positions health care organizations at the forefront of evidence-based competency management. As the only platform company authorized to deliver educational consulting services for the implementation of TSAM®, we're offering something truly unprecedented in the health care technology space. Understanding the TSAM® Advantage The TSAM® Model has revolutionized clinical orientation at numerous health care systems worldwide. Unlike traditional orientation approaches that often follow rigid, one-size-fits-all timelines, TSAM® introduces a structured yet flexible methodology that adapts to individual learning needs while maintaining rigorous competency standards. At its core, TSAM® allows preceptees to learn and master tiers of skills alongside experienced preceptors in real clinical settings. This means new nurses aren't relegated to observation roles – they're actively engaged with full patient loads from day one, with support structures that adjust based on their demonstrated competencies and learning pace. The results speak volumes about the model's effectiveness. Health care organizations implementing TSAM® have consistently reported increased nurse confidence, improved role satisfaction, and most critically, enhanced retention rates. In an industry where the average cost of replacing a single nurse ranges from $40,000 to $100,000, the retention benefits alone make TSAM® implementation a strategic imperative. But perhaps most importantly, the model reduces overall orientation length while simultaneously increasing the number and quality of patient experiences for each preceptee. This dual benefit addresses two of health care's most pressing challenges: getting qualified nurses to full productivity faster and ensuring they're truly prepared for independent practice. Why Exclusivity Matters in Health Care Technology Health care organizations are drowning in fragmented solutions. They're managing orientation through one system, competency tracking through another, professional development through yet another platform, and often supplementing with manual processes that consume countless administrative hours. Our exclusive agreement changes this paradigm entirely. By being the sole technology partner authorized to deliver educational consulting services for the implementation of TSAM®, we're not just adding another feature – we're creating a comprehensive ecosystem that addresses every aspect of health care competency management under one integrated platform. The Power of Integration: More Than the Sum of Its Parts What makes this agreement truly transformative is how Creative Health Care Insight’s existing capabilities integrate with the TSAM® methodology. Our platform already holds exclusive rights to The Donna Wright Competency Assessment Model™, creating a unique combination of proven methodologies within a single, comprehensive system. Our Competency... --- ### Implementing Competency Assessment Tools: Our Top 4 Tips for Your Team’s Success - **URL:** https://www.mychci.com/blog/implementing-competency-assessment-tools/ - **Published:** 2025-06-26 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** Blog Looking at implementing competency assessment tools that help your program run smoother? It’s a journey we’ve witnessed many health care organizations navigate. Here are our top 4 pieces of advice based on our experience. Use these to set up a seamless onboarding for assessment tools and to ensure you pick a platform that can support your needs well in the long run. 1. Digitize Your Competency Frameworks A 2024 report estimated clinicians are spending around 28 hours per week on administrative tasks. And medical office staff are spending closer to 34 hours.  Reducing administrative work where possible with the right digital tools is one of the best ways you can give time back to your team for other key tasks. Picking a platform like Creative Health Care Insight (CHCI) can make it easier to track employee progress, pull status updates on individuals or teams, and enable flexible learning.How CHCI Supports Digitizing Competency Frameworks Our Competency Suite is designed to be accessed on any secure web-enabled device, making it easy for both employees and preceptors to facilitate learning. Our platform supports any competency framework you choose. It’s also the only one on the market with exclusive rights to offer digital support for The Wright Competency Model™. Additionally, because it’s digitizing your competency program, your team can more easily pull reporting. This is a huge win, especially if you need to collect verified data to achieve national designations like Magnet® or Pathway to Excellence®.Benefits of digitizing your competency with CHCI include: 2. Consider the Employee Lifecycle From onboarding employees to providing professional development for current staff, it’s important to implement competency assessment tools that can meet every employee where they are.  Building the strongest team starts with each individual’s needs. Every employee has different experiences and skills gaps, which is why your managers and preceptors should have tools for health care staff evaluations that can be personalized. How CHCI Can Enhance Team Performance With Assessments A strong competency program goes a long way in building confidence among employees and improving patient outcomes. Within our Competency Suite, your preceptors can set goals both by person, team, and/or department.  This allows for true customization of each individual’s professional development journey. Plus, it connects their progress to the overarching goals and objectives of your organization. CHCI caters to all employees by including: [Image: ] 3. Build In Flexibility Past studies have shown potential links between longer shift times and burnout, leading to decreased patient care. Although a newer study looking at the difference between 8-hour and 12-hour shifts has confirmed that burnout rates are only slightly higher for longer shifts. The results around burnout may be hard to measure across so many individual workers, personalities, and types of health care organizations, but this fact remains the same: there’s a lot that can happen in a shift for your employee. If you’re implementing competency assessment tools, they need to fit into the workflow of your employees’ busy shift schedules. How CHCI Makes Competency Training Easier for... --- ### Nursing Retention Tools: Combat the Costs of High Turnover - **URL:** https://www.mychci.com/blog/nursing-retention-tools-combat-turnover/ - **Published:** 2025-06-04 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** Blog Want to find nursing retention tools that help you increase the tenure of nurses on your staff? You’ve come to the right place. Let’s look at the state of turnover right now to identify the top reasons nurses say they’re leaving and find the right tools to help you reduce high turnover. Nurse Retention: A Glimpse at Health Care Averages A recent study from NSI Nursing Solution, published this year, collected data in 2024 across major health care organizations, focusing on hospitals. It found that: This study includes data from previous years and does show an encouraging drop in turnover between 2-3% for nurses and RNs compared to 2023 data. How Does Your Organization’s Turnover Compare? This extensive study shared data on the different percentiles and we’ve included them here so you can understand statistically how your health care organization compares against national averages. If you lose about 1-2 nurses per every 10 you hire, you’re falling within the average for U.S. organizations.  Hospital Turnover Rates: The national average is 18.3%. View the report findings referenced in full here. What’s a Good Turnover Rate? In a perfect world, it’d be zero percent. But being realistic, the answer to this won’t be the same for every organization. There’s a lot at play in determining your ideal rate, including factors like your organization’s size, services or treatments, and current data around turnover.That said, Gallup has found on average that 10% of a workforce is disengaged at any time. Their recommendation is to aim for a turnover rate of 10% based on their studies. However, if we look at turnover data specific to health care right now, aiming for a 14% rate will put you in the top 10% of health care organizations. What’s Driving Nursing Turnover in 2025? To build effective nurse retention strategies, you have to first understand some of the reasons employees are leaving. While you can guess what some of them are, let’s look at data collected nationally from last year to examine the top 10 reasons nurses gave. If these are significant across the U.S. right now, they’re likely at play for your team too.In the NSI report, the top 10 reasons nurses cited for exiting (in this order) included: Some of these are out of the control of your organization. For example, you can’t persuade someone if they’ve formed personal reasons or are desiring to relocate. But now that we understand the top drivers of turnover right now in the words of the nurses leaving, let’s look at the detachment factors you can get ahead of with the right nurse retention tools to help. [Image: Two nurses look at each other as they walk down the hall] Combat Burnout With This All-In-One Nurse Retention Tool Creative Health Care Insight (CHCI) is a cloud-based software that’s been designed with health care professionals, specifically for health care organizations. Within this platform, you get access to two powerful suites (the Professional Portfolio Suite and the Competency Suite) that contain a... --- ### Improving Patient Outcomes with Staff Competency & Skills Development - **URL:** https://www.mychci.com/blog/improving-patient-outcomes-staff-competency/ - **Published:** 2025-04-25 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** Blog 4 Ways You Can Start Empowering Your Team Your health care team’s goal is to provide patient-centered care that’s efficient, safe, and effective. But often, you’re tasked with doing this amidst fast-paced technological advancements, staff shortages or turnover issues, and rising expectations from your leadership team. So how does improving patient outcomes with staff competency play a role? Let’s look at steps you can take now to improve your competency program to make it more effective and enhance patient outcomes. #1. Make It Personal Continuous learning in health care teams has more impact when it’s personalized. Bridging health care skills gaps is also more effective and efficient when you’re tailoring competency training to the specific skill sets of individuals or teams.Doing so ensures you’re equipping staff members with the skills they need most. Plus, you’re not wasting their time with generalized education that doesn’t help advance them professionally or actually impact the way they provide patient care.Alongside that, if you also set up spaced learning touchpoints, you’re more likely to see improved patient outcomes along with a host of other benefits, according to a systematic review.In a recent study, researchers found that through spaced-out and ongoing competency education: Ultimately, boosting confidence will go a long way in how your team cares for patients. They are more likely to provide excellent care because they feel equipped not just to do their job, but to do it well. How Can You Personalize Your Health Care Workforce Development Strategy?  If you’re looking for a way to implement this practically, Creative Health Care Insight (CHCI) is a cloud-based platform with a robust Competency Suite. It’s the only software on the market that’s been co-designed with ​​Donna Wright with exclusive access to the Wright Competency Assessment Model™. (It also can accommodate your competency program, even if you don’t use that model.) Best of all, it can make it easy to personalize competency without adding more work for your preceptors.One of the best aspects of CHCI’s Competency Suite is how much you can customize it. You can tailor employee development training for individuals, teams, or the entire organization and set up deadlines that keep everyone accountable.  This allows you to personalize training as much as you need to for individuals or ensure everyone is meeting the milestones necessary for national designations, like Magnet® or Pathway to Excellence®. Taking this step will ultimately have a trickle-down effect on the patient care your team provides. Because personalized and spaced-out learning can increase the knowledge and confidence of your team, they’ll be better equipped to provide excellent care. #2. Incorporate Teamwork Improving patient outcomes with staff competency is more effective when you build your employee development system around teamwork. A 2018 study of clinical RN competency assessed the impact of having a peer review process. The results showed that evaluation from different peers enhanced professionalism and translated to measurable, positive patient outcomes.Naturally, patient safety is increased through staff training. But as you look at your competency assessment frameworks, don’t... --- ### Intuitive & Efficient Competency Management Software for Health Care - **URL:** https://www.mychci.com/blog/competency-management-software-for-health-care/ - **Published:** 2025-03-28 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** Blog Looking for a competency management software that empowers your health care team? Many options are available, but not all are designed specifically for health care. And many of the tools may help with competency management, but they don’t offer more than that. They’re also not completely customizable.Creative Health Care Insight's (CHCI) platform gives you two tools in one cloud-based platform, featuring both a Competency Suite and a Professional Portfolio Suite. Plus, it was designed with health care professionals because we wanted to make sure our software delivers everything you’d need and want in everyday use. It’s also why we’ve made it easy to customize for your team. Let’s take a look at how our competency management software can streamline and make the process more efficient for your team. Easy Centralized Competency Tracking A recent study by Harris Poll indicated that clinicians spend roughly 28 hours a week on administrative work. Medical office staff range even higher, coming in at around 34-36 hours. All of this work is essential, whether it's for compliance or internal tracking, but outdated systems or siloed processes add unnecessary time. CHCI’s software gives you a data-driven health care workforce solution that helps you enhance your staff’s skills without wasting precious time. Some of the ways it does this include: Customizable Learning Paths for Health Care Workers The competency needs of a health professional joining your organization with 10 years of experience look a lot different from a recently graduated professional who has been working with you for a year.The health care competency development platform you choose needs to support your overarching goals for employee development. But it also needs to account for skill gaps, so you can identify targeted training that’s relevant to each individual. CHCI allows you to customize competency learning to the individual, or by the team, giving you a way to balance the needs of everyone. In particular, this ability to create customizable learning paths in CHCI empowers your preceptors to track employee development and identify areas where team members are struggling. That way you can create an effective competency program that’s actually improving patient care through workforce management. Plus, more personalized learning can increase employee satisfaction which in turn can boost your retention. Want to keep exploring our competency management software? Schedule A Demo [Image: A nurse looks at competency software on an tablet to help enhance staff skills.] Flexible Assessment Methods for Enhancing Staff Skills Psychologists agree there are four main learning styles, often referred to as “VARK,” and they are: visual, auditory, reading, and kinesthetic. And a study revealed that people tend to learn best with a combination of learning styles. So to set up an effective competency program that’s enhancing staff skills in health care, you need a platform that can accommodate those different styles seamlessly.  CHCI makes it easy to tailor learning without causing more work for your preceptors. Our software allows you to set up: CHCI also promotes employee development with customizable leadership, peer feedback, and self-reflective assessments.... --- ### Boost Employee Satisfaction with Effective Health Care Onboarding Software  - **URL:** https://www.mychci.com/blog/health-care-onboarding-software/ - **Published:** 2025-03-06 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** Blog You already recognize that hiring is a time-consuming and costly process with a huge impact. If you’re looking for a health care onboarding software that can automate and yield better results, look no further. Creative Health Care Insight offers a cloud-based platform designed with health care professionals for health care organizations. Here are the top needs we see health care teams and new hires have, and how our software equips you to address them. What Does Your Health Care Team Need From Onboarding? 1. Onboarding Cost Reduction Strategies Hiring is a significant investment of time and money. A systematic review published in 2022 found that the costs of replacing a nurse tend to range between $21,514 and $88,000 in the U.S. You can imagine how significantly that adds up across different staffing positions. There are two buckets of cost that are key in measuring the financial impact of onboarding: Figuring out how to reduce the indirect costs of hiring is key to an effective health care onboarding cost reduction strategy. To truly recoup your costs, a health care onboarding software is key for streamlining. A good tool will help you minimize administrative work and optimize role training. How Does MyCHCI Support Onboarding Cost Reduction Strategies? MyCHCI is a dual-pronged platform offering both a Competency Suite and a Professional Portfolio Suite. In the first part, you’ll find support with the initial and ongoing competency of new hires. The various components will help new members quickly rise to meet competency standards in their role.In the latter, you’ll find a Professional Advancement Component with customizable career advancement features. It’ll have details into compensation, staffing gaps, and skills needed for the developmental trajectory of employees and your health care organization. And even more invaluable — you can easily review and verify documentation (plus it ties with DDCT® and ODF® reporting) to prevent rework where your team uploads previously collected information.  Ultimately, the Competency Suite and Professional Portfolio Suite in MyCHCI are designed to reduce your team’s administrative burden from onboarding through the end of the employee’s life cycle. 2. Easy Ways of Tracking Onboarding Success Metrics A 2024 study of tenure in hospital organizations found that out of all employees, close to 40% left within the first year. And when isolating the data to RNs, around 34% leave within the first year. Streamlining your health care onboarding process starts by giving your managers and trainers the right data to help them identify issues early on that lead to new hire dissatisfaction. Ideally, your team has the full picture of key data points such as: All this information can help the onboarding team identify weak processes or struggling new hires. And the right software will provide all of this in real-time, so preceptors are equipped to respond and achieve better new hire productivity across your health care team. How Does MyCHCI Provide Tracking for Onboarding Success Metrics? Since it’s a cloud-based software, MyCHCI offers a variety of custom reporting and real-time analytics, making it easier... --- ### Digitizing The Wright Competency Assessment Model™: Your Health Care Team’s Key to Success - **URL:** https://www.mychci.com/blog/digitizing-the-wright-competency-assessment-model/ - **Published:** 2025-02-12 - **Modified:** 2025-09-02 - **Author:** Aaron Garner **Categories:** Blog Switching to The Donna Wright Competency Assessment Model™ because you’re tired of using a program that feels more like a broken system than a helpful tool? As you rethink your organization’s approach, it’s key to find the right tool to support accountability in health care staff development. The Donna Wright Competency Assessment Model™ focuses on creating a program that actually serves the needs of those who do the work every day. And finding digital software that shares that same value will only make this change more effective. Below we’ll cover some highlights of The Wright Competency Assessment Model™ and the only platform in the market that’s been designed to support it, MyCHCI. In fact, this component that helps organizations seamlessly manage and track their competency needs was co-designed with Donna Wright herself. Want to read ahead? [Image: ] Who Is Donna Wright? Wright (MS, RN, NPD-BC) is a well-known figure in the health care space, with degrees in nursing, family sociology, and adult education. On top of that, she is an award-winning author and is highly recognized for her book, The Ultimate Guide to Competency Assessment in Health Care.  She’s worked with many health care teams to help them find a better way forward and currently works as a consultant on the Creative Health Care Management team. Her guiding principle is to create meaningful and effective programs for competency and staff development for all departments.  The Donna Wright Competency Assessment Model™   In the past, many used a top-down approach for competency. But Wright is modernizing competency models for health care with a shift in perspective. Wright noticed teams being inundated with generalized mandatory modules, annual training, and computer-based training. But she also saw the frustration professionals experienced because their competency programs lacked a tie-in to what they really needed to do their job each day. She advocates for a bottom-up approach, instead of a top-down “spray and pray” method, and  her model relies on three elements she finds crucial to success: Ownership Everyone is involved and collaborates to identify the elements that will make a competency program successful. Empowerment Employee-centered verification is key as teams are empowered to identify verification methods. Accountability Leaders create the vision and foster a culture of success, with a focus on supporting the employee. Why Is The Wright Competency Assessment Model™ Revered? Because of her first-hand experience, Wright understands what isn’t working in the traditional approaches to health care competency and staff development. She saw many systems were becoming too complicated and not meeting the needs of health care teams.Her model is rooted in the goal of creating a program that’s not cumbersome or labor-intensive. And as many professionals have noted in their online reviews — her solution is practical.  Wright has built this approach on real-world insights and examples, which is likely why so many have found it helpful. She’s even created a field guide health care teams can use to guide their efforts. What Are the Benefits of Digitizing Your Competency Program? With... --- ### Creative Health Care Insight Launches Innovative Initial Competency Component for Healthcare Onboarding - **URL:** https://www.mychci.com/blog/creative-health-care-insight-launches-innovative-initial-competency-component-for-healthcare-onboarding/ - **Published:** 2024-07-16 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** PR Nashville, TN, July 16, 2024 (GLOBE NEWSWIRE) -- Creative Health Care Insight (CHCI) is excited to announce the launch of its Initial Competency Component, the only platform offering a tiered orientation process. Designed by healthcare professionals for healthcare professionals, this innovative platform aims to revolutionize the onboarding experience for new employees in the healthcare industry. Comprehensive Onboarding Process for Optimal Care Delivery The Creative Health Care Insight Initial Competency Component stands out because it recognizes the intricate challenges of orientation within healthcare organizations. This component empowers healthcare employees to efficiently manage the onboarding process, orientation progress and documentation, facilitate seamless communication between orientees, preceptors, and managers, and effortlessly extract criteria essential for Magnet®, Pathways to Excellence®, and PTAP applications. “Our goal with the Initial Competency Component is to streamline traditional or tiered orientation processes, ultimately elevating the quality of care delivery across each healthcare organization,” said Aaron Garner, CEO of Creative Health Care Insight. “By providing a comprehensive and structured onboarding process, we can drastically reduce the organizational investment on orientation, assessments, and reporting.” Reinventing Healthcare Onboarding Creative Health Care Insight understood from the beginning the team of people needed to develop a successful healthcare onboarding program. In collaboration with nursing education specialists from multiple healthcare organizations who knew what an effective onboarding process could look like for new healthcare employees, CHCI developed the Initial Competency Component. It provides a robust communication and training solution that transforms orientation for new hires, boosts team morale, and enhances nursing retention in the healthcare setting. “CHCI provided us an opportunity to partner with them to operationalize our vision of initial competencies through an electronic platform to standardize and improve efficiency with our onboarding process,” said Lisa Kidin, Executive Director of Interprofessional Practice, Education, Innovation and Research for Barnes Jewish HealthCare systemwide. Key Benefits of the Initial Competency Component “We’ve created a platform that not only simplifies the healthcare onboarding process but also supports continuous professional development,” said Thomas Ross, Chief Technology Officer at Creative Health Care Insights. “Our approach includes innovative strategies like tiered orientation and digital microlearning access, which significantly enhances new hire productivity and reduces turnover.” Digital Microlearning: Continuous access to updated organizational knowledge via cloud-based microlearning platforms supports immediate productivity and ongoing professional development of healthcare staff. Tiered Orientation: This precepting method ensures a smooth transition for new hires, reinforcing time management and gradually increasing responsibilities to promote expertise in the company culture, critical thinking and departmental workflows. Seamless Communication: The platform facilitates effective communication among new employee orientees, preceptors, and managers, ensuring everyone stays informed and aligned throughout the onboarding process. Metrics and Insights: By measuring the effectiveness of an onboarding plan and strategies using metrics like orientation time reduction and tracking new hire retention, organizations gain valuable insights into the success of their onboarding programs and their financial impact. About Creative Health Care Insight Creative Health Care Insight is a partnership between Creative Health Care Management and Kernel Equity. Creative Health Care Management brings their deep knowledge of... --- ### Revolutionizing Health Care: Creative Health Care Insight Launches Innovative Cloud-Based Platform - **URL:** https://www.mychci.com/blog/revolutionizing-health-care-creative-health-care-insight-launches-innovative-cloud-based-platform/ - **Published:** 2024-02-07 - **Modified:** 2025-07-25 - **Author:** Aaron Garner **Categories:** PR Nashville, TN, Feb. 07, 2024 (GLOBE NEWSWIRE) -- Creative Health Care Insight, a leading provider of information technology and solutions for the health care industry, is proud to announce the launch of its cutting-edge cloud-based platform, Creative Health Care Insight. Designed to streamline the way health care organizations operate, this powerful platform consists of two suites that are set to maximize efficiency and savings, while offering unparalleled user-friendliness and ultra-secure access from any web-enabled device. Creative Health Care Insight understands the need for organizations to stay ahead and save time in today’s fast-paced health care landscape making it the ultimate tool for streamlining processes. “We are thrilled to introduce the Creative Health Care Insight Platform to the health care industry,” said Aaron Garner, CEO of Creative Health Care Insight. “With the increasing demands and complexities that health care professionals face on a daily basis, we recognized the urgent need for a technology solution that would revolutionize the way organizations operate. Creative Health Care Insight provides transformative capabilities, enabling health care providers to enhance efficiency, streamline processes, and ultimately improve patient care.” Creative Health Care Insight Platform’s Two Powerful Suites The Creative Health Care Insight platform’s two powerful suites: By mastering the professional competency cycle of reporting and processes, eliminating inefficiencies, and providing secure access to customize data to meet ANCC requirements, Creative Health Care Insight’s platform offers hospitals a solution that is both innovative and intuitive. Competency Suite The Competency Suite empowers health care organizations to go beyond tracking competencies and move into shared decision making and clear transparency for all things competency. This suite has three components: Ongoing Competency Component, Initial Competency Component, and the Relational Competency Component. The suite components can be used individually or as a fully integrated system. Ongoing Competency Component The ONLY platform that empowers organizations to fully leverage The Wright Model of Competency Assessment. Co-designed with Creative Health Care Management consultant Donna Wright, the Creative Health Care Insight platform not only tracks ongoing competency completion, but helps users prioritize and select meaningful competencies based on strategic goals and outcome needs. Competencies can be filtered and prioritized for groups, departments by strategic goals, current population needs, quality data, and high-risk aspects allowing your team to focus on the competencies necessary for their roles. Customizable, effective reports track and document every step and consideration, ensuring users surpass regulatory body requirements. Initial Competency Component The Initial Competency Component is in the development stage and will be available in the Spring of 2024. Relational Competency Component Gain valuable insights into your teams’ relational and leadership skills. The Relational Insight Assessment (RI 360°) discovery tool and Leadership Insight Assessment (LI 360°) discovery tool provide users with the ability to create individual, peer, supervisor, and direct report assessments centered around a self-assessment. The comprehensive reports offer summarized and individual results that unlock valuable insights, empowering staff and leaders to strengthen crucial relational and leadership behaviors. These results fuel continuous growth and advancement designed to nurture and elevate the mastery of... --- ## Pages ### Events - **URL:** https://www.mychci.com/events/ - **Published:** 2025-10-21 - **Modified:** 2025-10-21 - **Author:** ann@premazon.com Events --- ### Why CHCI? - **URL:** https://www.mychci.com/why-chci/ - **Published:** 2025-05-08 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Creative Health Care Insight: Cloud Based Platform Creative Health Care Insight's cloud-based platform, “MyCHCI,” features user-friendly suites that enhance efficiency, reduce costs, and seamlessly integrate with existing or future LMS, providing the essential tool your organization needs to thrive in a fast-paced environment. [Image: Nurses using a table to access the Cloud-Based Magnet® & Pathway to Excellence® Platform from Creative Health Care Insight] Contact Us To Learn More Want To Schedule A Free Demo? About Us MY CHCI is proven to enhance efficiency, increase employee retention and employee engagement, elevate quality and safety, and deliver significant savings for an organization—all while providing ultra-secure access from any web-enabled device. The Competency Suite The Competency Suite from Creative Health Care Insight offers a streamlined approach to managing competencies through three key components: The Professional Portfolio Suite The Professional Portfolio Suite from Creative Health Care Insight simplifies documentation and advancement through two key components: Schedule A Free Demo Our competency experts will walk you through our revolutionary platform for free. [Image: Health care employee using the cloud-based platform Creative Health Care Insight on a tablet] --- ### - **URL:** https://www.mychci.com/cloud-based-platform-for-health-care-organizations/ - **Published:** 2025-04-04 - **Modified:** 2025-07-25 - **Author:** Katie Cressman About Creative Health Care Insight Creative Health Care Insight is revolutionizing health care with our cloud-based platform, MyCHCI, designed by health care professionals for health care organizations. This innovative solution features two powerful suites designed to enhance efficiency, increase employee retention and employee engagement, elevate quality and safety, and deliver significant savings for an organization—all while providing ultra-secure access from any web-enabled device. The Competency Suite Includes Ongoing Competency, Initial Competency, and Peer Feedback Components. CHCI has the exclusive rights to offer The Donna Wright Competency Assessment Model™️ through our platform. This ensures our platform is uniquely positioned to support users of The Wright Competency Assessment Model™️. View Our Competency Solutions Professional Portfolio Suite Offers the Demographic Data Collection Component and Professional Advancement Component. This suite is designed to automate professional development tracking, thereby liberating staff from endless paperwork and piecemeal solutions. View Our Professional Portfolio Solutions Unlock the Future of Health Care - Get Started with MyCHCI Today! Schedule A Demo [Image: Group of three nurses using tablet to access Magnet® or Pathway to Excellence® progress on the cloud-based platform Creative Health Care Insight] --- ### Sitemap - **URL:** https://www.mychci.com/sitemap/ - **Published:** 2024-12-06 - **Modified:** 2025-07-25 - **Author:** Katie Cressman [html_sitemap exclude="515,1078"] --- ### Professional Portfolio Suite - **URL:** https://www.mychci.com/solutions/professional-portfolio-suite/ - **Published:** 2024-11-22 - **Modified:** 2026-01-02 - **Author:** Katie Cressman The Professional Portfolio Suite is comprised of three components, the Demographic Data Collection Component, the Professional Advancement Component, and the Peer Feedback Component. This suite is designed to automate professional development tracking, thereby liberating staff from endless paperwork and piecemeal solutions. Unlock unprecedented accuracy and efficiency in your organization with the Professional Portfolio Suite and Creative Health Care Insight.  [Image: ] Demographic Data CollectionComponent: Which would you rather do…spend hours manually tracking and recording certifications and degrees for your Magnet® or Pathway to Excellence® documentation, or utilize a platform that can extract the information for you?  The Demographic Data Collection Component will simplify and advance the progress for health care organizations on a journey to excellence. This innovative solution for collecting individual education and certification data can be effortlessly exported to fulfill the ANCC requirements for the Demographic Data Collection Tool® (DDCT®) and the Organization Demographic Form® (ODF®). By transitioning from manual collection and entry of data to an automated system, hospitals can considerably reduce the time spent on such tasks while markedly increasing data accuracy and compliance. [Image: Two nurses using the professional advancement component of the Creative Health Care Insight page] Professional Advancement Component: This fully customizable career advancement, achievement, and compensation tool can target programs that are point-based, requirement-based, or both.Reviewers can quickly and easily verify any required documentation, and it all ties in with the DDCT® and ODF® reporting to keep users from rework and being required to upload previously collected data. The CHCI Professional Advancement Component and Career Ladder Reporting Tool intelligently identifies staffing needs and pinpoints skill gaps to craft a developmental trajectory that is congruent with the overarching goals of health care institutions.   Peer FeedbackComponent: The Peer Feedback Component enhances professional development through customized peer assessments, offering valuable insights across leadership, supervision, teamwork, and self-reflection. This competency management software module fosters a culture of continuous feedback and growth. Features include: By measuring and analyzing interprofessional leadership skills, organizations can drive targeted leadership development and build stronger, collaborative teams. [Image: Peer Feedback Component | MyCHCI] *Coming Soon to the Professional Portfolio Suite: Mentoring and Succession Planning!*   Unlock the Future of Health Care - Get Started with MyCHCI Today! Schedule A Demo [Image: ] Additional Solutions Creative Health Care Insight also offers the Competency Suite, which consists of the Initial Competency Component and the Ongoing Competency Component. This suite is designed to improve employee performance and overall organizational outcomes.  The suite components can be utilized individually or as a completely integrated system.  Go To Competency Suite --- ### Solutions - **URL:** https://www.mychci.com/solutions/ - **Published:** 2024-11-19 - **Modified:** 2026-01-02 - **Author:** Katie Cressman Purpose-Built Solutions With Health Care—For Health Care  Creative Health Care Insight (CHCI) offers two comprehensive suites to deliver secure, cloud-based solutions designed with health care professionals, for health care organizations. Our platform combines customizable technology, exclusive evidence-based models, and expert-led educational consulting to support competency management, professional development, and workforce readiness.  CHCI solutions are fully customizable and can be implemented individually or as a fully integrated system. Organizations choose what they need today and scale seamlessly as priorities evolve.  The Competency Suite The Competency Suite features the Initial Competency Component and the Ongoing Competency Component, which can support both a traditional and tiered structure of orientation. CHCI holds the exclusive rights to provide The Donna Wright Competency Assessment Model™️ on our platform, positioning us uniquely to support users of The Donna Wright Competency Assessment Model™️.  Learn More Professional Portfolio Suite The Professional Portfolio Suite offers three components: the Demographic Data Collection Component, the Professional Advancement Component, and the Peer Feedback Component, with Mentoring and Succession Planning capabilities coming soon to support workforce development and future-ready leadership. This suite is designed to automate professional development tracking, thereby liberating staff from endless paperwork and piecemeal solutions.  Learn More TSAM® Implementation Education/ Consulting In addition to its cloud-based technology, CHCI is the only platform exclusively authorized to offer TSAM® Implementation Education and Consulting Services. These expert-led services extend beyond  education when needed, offering strategic consulting that helps organizations plan, operationalize, and sustain the Tiered Skills Acquisition Model (TSAM®) within their unique clinical and organizational environments. Learn More Why Creative Health Care Insight? Organizations who use our solutions can…  Don’t Settle for Less. Schedule an Online Demo Now! Schedule A Demo [Image: ] --- ### Competency Suite - **URL:** https://www.mychci.com/solutions/competency-suite/ - **Published:** 2024-11-18 - **Modified:** 2026-01-28 - **Author:** Katie Cressman Creative Health Care Insight’s Competency Suite is a secure, cloud-based competency management solution designed by health care professionals, for health care organizations. This suite streamlines professional development, onboarding, and ongoing competency assessment in health care organizations.  Our innovative competency software provides health care teams with the tools they need to prioritize essential skills, support professional growth, and enhance organizational success.  [Image: ] Initial Competency Component The Initial Competency Component transforms orientation processes with a communication and training solution developed by nursing education specialists. Our comprehensive system boosts team morale, improves new hire retention, and supports both traditional and tiered orientation methods. Using our competency software, health care organizations can easily track orientation progress, manage documentation, and tailor learning to individual needs, ensuring staff are prepared to excel. [Image: doctor and a nurse discussing about the competency platform on the market specifically designed to support those using The Wright Model of Competency Assessment] Ongoing Competency Component Co-designed with Donna Wright, the Ongoing Competency Component is the only competency platform authorized to offer The Wright Competency Assessment Model™. This essential component of our competency management system software empowers organizations to select meaningful competencies while streamlining the assessment process. Customizable reports ensure compliance with regulatory requirements, while allowing teams to prioritize competencies based on strategic goals, quality data, and current workforce needs. TSAM® Implementation Education and Consulting In addition to technology, Creative Health Care Insight is the only platform exclusively authorized to offer TSAM® Implementation Education and Consulting Services.  Led by TSAM® co-innovator Dr. Ellen Joswiak, CHCI’s Chief Clinical Education Consultant, these expert-led services support organizations adopting the Tiered Skills Acquisition Model (TSAM®) through fully customizable implementation consulting support and educational workshops.  CHCI TSAM® Implementation Education and Consulting Services help build sustainable, competency-based orientation programs and can be engaged independently or alongside our platform—ensuring a tailored, sustainable approach to competency-based orientation and onboarding.  Unlock the Future of Health Care - Get Started with MyCHCI Today! Schedule A Demo [Image: ] Additional Solutions Creative Health Care Insight also offers the Professional Portfolio Suite. The Professional Portfolio Suite consists of the Demographic Data Collection Component, the Professional Advancement Component, and the Peer Feedback Component. The three components in this suite can unlock unprecedented accuracy and efficiency in your organization. The suite components can be utilized individually or as a completely integrated system. *Coming Soon to the Professional Portfolio Suite: Mentoring and Succession Planning!*   View Our Professional Portfolio Suite --- ### About - **URL:** https://www.mychci.com/about/ - **Published:** 2024-11-15 - **Modified:** 2026-02-05 - **Author:** Katie Cressman Creative Health Care Insight: Cloud Based Platform Creative Health Care Insight’s cloud-based platform, “MyCHCI,” is revolutionizing the health care industry with its tailored, user-friendly suites that enhance efficiency, reduce costs, and seamlessly integrate with existing or future LMS, providing the essential tool your organization needs to thrive in a fast-paced environment.  [Image: Nurses using a table to access the Cloud-Based Magnet® & Pathway to Excellence® Platform from Creative Health Care Insight] About Us Creative Health Care Insight is a cloud-based platform designed by health care professionals, for health care organizations, delivering customizable solutions that support competency management, professional development, and workforce readiness through two comprehensive suites: the Competency Suite and the Professional Portfolio Suite.The Competency Suite includes the Initial Competency Component and the Ongoing Competency Component, empowering organizations to move beyond checklist-based processes toward meaningful, validated practice. CHCI holds exclusive rights to deliver the Donna Wright Competency Assessment Model™ through our platform, uniquely positioning organizations to fully leverage this nationally recognized, evidence-based model. CHCI is also the only platform exclusively authorized to offer TSAM® Implementation Education and Consulting Services, led by Dr. Ellen Joswiak, CHCI’s Chief Clinical Education Consultant and co-innovator of TSAM®, supporting sustainable, competency-based orientation and onboarding.  The Professional Portfolio Suite features a fully customizable Demographic Data Collection Component that gathers education and certification data for seamless export to meet American Nurses Credentialing Center (ANCC) requirements, the Professional Advancement Component, which facilitates achievement tracking and documentation verification while integrating with DDCT® and ODF® reporting, and the Peer Feedback Component designed to strengthen collaboration, recognition, and professional growth. Mentoring and Succession Planning capabilities are coming soon to the Professional Portfolio Suite to further support workforce development.These components and services can be utilized independently or as a fully integrated system, maximizing capabilities across departments and providing your organization with a comprehensive solution—rather than piecemeal fixes. Leadership Team Partnerships Creative Health Care Insight is proud to partner with the American Association of Critical-Care Nurses (AACN) as a preferred provider of comprehensive competency management solutions for health care organizations serving acute and critical care professionals.  Through this partnership, AACN’s Competence Framework for Progressive and Critical Care and related readiness-to-practice resources are available digitally through the MyCHCI platform.  Learn more about AACN at Competence Framework and Toolkit for Progressive and Critical Care - AACN Don’t Settle for Less. Schedule an Online Demo Now! Schedule A Demo [Image: ] --- ### News & PR - **URL:** https://www.mychci.com/news-pr/ - **Published:** 2024-11-15 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Recent News & PR --- ### Privacy Policy - **URL:** https://www.mychci.com/privacy-policy/ - **Published:** 2024-11-14 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Creative Health Care Insight Privacy Policy Creative Health Care Insight (CHCI) collects information about its clients for the purposes of ongoing consulting work and/or team and leader education. We maintain contact information for communications related to: notification of new products, service creation or enhancement, program development, and select co-sponsored events we deem valuable to our customers. We do not sell, rent, or transfer client data to any outside organization or entity. [Image: ] Information Collected CHCI collects the following information to better serve our clients: IP address, name, title, organization, address, phone, e-mail, communication preferences, and sales history. Cookies CHCI utilizes cookies to better understand user behavior on our websites, and to improve user experience. These cookies include those placed by Google Analytics for tracking purposes, and by the WordPress contact management system for user authentication. By utilizing this website and permitting your browser to store cookies, you consent to their being stored on your computer or device. Security Keeping data secure is a top priority for CHCI. All personal and financial records are stored in accordance with PCI-DSS compliance practices.We utilize 256-bit encrypted SSL certificates on all our Internet properties. Our highest-volume Internet properties utilize Extended Validation certificates. Opt-Out If you wish to be removed from our contact list, please contact our office at 484-706-0522 or e-mail your request to AaronG@mychci.com. Or simply click the “Unsubscribe” link at the bottom of all our email communications. You can also remove your association with our social media presence at any time. If you wish to correct or request removal of any other information we have stored about you as described in this policy, please contact AaronG@mychci.com.Please note that CHCI Internet sites may contain links to organizations that may or may not have the same privacy and data policies as Creative Health Care Insight. --- ### Thank You! - **URL:** https://www.mychci.com/thank-you/ - **Published:** 2024-11-14 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Thanks forreaching out Thank you for reaching out to learn more about MyCHCI! We’ve received your request and will get back to you shortly with the information you need. We’re excited to show you how our cloud-based platform can help streamline your operations and drive organizational success. In the meantime, check out our latest news and events from CHCI. View News and Blogs View Upcoming Events [Image: ] --- ### Schedule A Demo - **URL:** https://www.mychci.com/schedule-a-demo/ - **Published:** 2024-11-14 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Elevate your Health Care Experience andEmpower your Organization with MyCHCI! [Image: Health care employee using the cloud-based platform Creative Health Care Insight on a tablet] --- ### Blog - **URL:** https://www.mychci.com/blog/ - **Published:** 2024-11-07 - **Modified:** 2025-07-25 - **Author:** Katie Cressman Recent Blogs --- ### Home - **URL:** https://www.mychci.com/ - **Published:** 2017-11-16 - **Modified:** 2026-01-02 - **Author:** Katie Cressman About Creative Health Care Insight Creative Health Care Insight (CHCI) is transforming how health care organizations manage competencies, orientation, and professional portfolios with our cloud-based platform, MyCHCI, designed with health care professionals for health care organizations.  This innovative solution features two powerful suites designed to enhance efficiency, increase employee retention and employee engagement, elevate quality and safety, and deliver significant savings for an organization—all while providing ultra-secure access from any web-enabled device.  Learn More About Us A Comprehensive, Flexible Solution—Built to Work Together or Stand Alone  CHCI offers two powerful software suites—along with expert-led education and consulting services—to meet organizations where they are and grow with them over time.  The Competency Suite Made of up two components, the CHCI Competency Suite streamlines both initial and ongoing competency management, helping organizations move beyond checklists toward meaningful, validated assessment. CHCI holds exclusive rights to deliver the Donna Wright Competency Assessment Model™ through our platform—making MyCHCI the only system uniquely designed to support organizations using this nationally recognized, evidence-based model. View Our Competency Solutions Professional Portfolio Suite Comprised of three components—Demographic Data Collection, Professional Advancement, and Peer Feedback—the Professional Portfolio Suite is designed to automate professional development tracking, thereby liberating staff from endless paperwork and piecemeal solutions.  This suite automates key professional development processes while supporting transparency, engagement, and growth, with Mentoring and Succession Planning capabilities coming soon to further strengthen workforce development and leadership continuity.  Each component can function independently or as part of a fully integrated system.  View Our Professional Portfolio Solutions Tiered Skills Acquisition Model (TSAM®) Implementation Education and Consulting  Services In addition to technology, CHCI offers expert-led Tiered Skills Acquisition Model (TSAM®) Implementation Education and Consulting  Services to support organizations adopting TSAM®. TSAM® Implementation Education and Consulting Services are offered exclusively through Creative Health Care Insight, the only platform authorized to provide this service.  Led by CHCI’s Chief Clinical Education Consultant and Co-innovator of TSAM®, Dr. Ellen Joswiak, TSAM® Implementation Education and Consulting  Services can be engaged independently or alongside MyCHCI, ensuring alignment between education, practice, and technology.  Learn More About TSAM® Implementation Education/ Consulting Solutions The Competency Suite and the Professional Portfolio Suite from Creative Health Care Insight provide comprehensive solutions for managing health care competencies and professional documentation. The Competency Suite streamlines assessments and orientation processes, supporting those using The Wright Competency Assessment Model™️—offered exclusively through our platform—to enhance team performance and compliance. This suite also features the Onboarding Initial Competency Component that enables organizations to automate a traditional checklist approach, transforming it into a tiered orientation structure for new employee orientation. The Professional Portfolio Suite simplifies the tracking of education and certifications, facilitating seamless reporting to meet ANCC requirements. Each component can function independently or as part of a fully integrated system, maximizing department capabilities and tailoring to your organization’s unique needs. With MyCHCI, your organization can thrive in today’s fast-paced health care landscape. The Competency Suite The Competency Suite from Creative Health Care Insight (CHCI) offers a streamlined approach to managing competencies through two key components. For organizations implementing tiered orientation models, CHCI also provides expert-led TSAM® Implementation Education and Consulting Services to support successful adoption and sustainability:  Learn More The Professional Portfolio Suite The Professional Portfolio Suite from Creative Health Care Insight simplifies documentation and advancement through three key components: Learn More Tiered Skills Acquisition Model... --- --- # Navigation - [Main Documentation Index](https://www.mychci.com/llms.txt): Return to the main documentation overview