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Hospital and healthcare workers using table to access the cloud-based platform Creative Health Care Insight

Creative Health
Care Insight

Cloud-Based Technology and Consulting
for Stronger Healthcare Workforce Development

Schedule A Demo
Proud to be the ONLY platform with the exclusive rights and permissions to digitize the
Donna Wright Competency Assessment Model™

About Creative Health Care Insight

More Than a Platform. Your Strategic Workforce-Development Partner.  

Creative Health Care Insight (CHCI) is transforming how healthcare organizations manage initial and ongoing competencies, tiered and traditional orientation, career ladders, demographic data collection, mentoring, succession planning, peer feedback, and preceptor development through our cloud-based platform, MYCHCI, and expert consulting services.  

Creative Health Care Insight combines two powerful suites with technical and healthcare expertise to help organizations build stronger workforce-development processes, bring them to life, and sustain them over time. Designed by healthcare professionals for healthcare organizations, this integrated approach helps enhance efficiency, strengthen employee retention and engagement, elevate quality and safety, and deliver meaningful organizational savings, all through an ultra-secure platform accessible from any web-enabled device. 

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One Integrated Approach to Healthcare Workforce Development 

CHCI’s Competency Suite and Professional Portfolio Suite provide flexible technology for supporting healthcare workforce development. Organizations may select individual platform components or combine multiple components into a fully integrated solution based on their priorities, existing processes, and long-term goals. 

Every CHCI platform partnership also includes access to the technical and healthcare expertise needed to configure the selected components intentionally, support implementation, and continually strengthen the programs they support. CHCI’s consulting and education services are available exclusively as part of the CHCI platform experience. 

The Competency Suite

Streamline both initial and ongoing competency development through flexible tools, proven models, and expert implementation guidance.

  • Initial Competency Component: Support traditional orientation processes or implement TSAM® through the only platform authorized to deliver TSAM® implementation education and consulting. With customizable competencies, progress tracking, communication tools, and flexible workflows, CHCI provides the technology and expert guidance organizations need to strengthen the orientation experience. Led by Dr. Ellen Joswiak, co-innovator of TSAM®, our TSAM® implementation and healthcare-specific Preceptor Development consulting services pair smoothly with our platform, helping organizations prepare preceptors, support competency development, and create a more successful transition to practice.  

  • Ongoing Competency Component: Use the Donna Wright Competency Assessment Model™ or your organization’s preferred competency-assessment methodology to identify, validate, document, and prioritize ongoing competency needs. CHCI holds the exclusive rights to deliver the Donna Wright Competency Assessment Model™ through our platform, making MyCHCI the only system uniquely designed to support organizations using this nationally recognized, evidence-based model.  
Explore the Competency Suite

The Professional Portfolio Suite

Bring professional growth, workforce data, feedback, mentoring, succession planning, and leadership-development processes together in one connected system. The CHCI Professional Portfolio Suite helps organizations strengthen workforce planning, support employee development, and streamline the collection and reporting of data used for Magnet®, Pathway to Excellence®, and Practice Transition Accreditation Program® (PTAP®) initiatives. 

  • Demographic Data Collection (including support for DDCT® and ODF® reporting) 
  • Career Ladder and Professional Advancement 
  • Mentoring 
  • Succession Planning 
  • Peer Feedback 
Explore the Professional Portfolio Suite

Technology Is Only Part of the Solution

Exclusive Models. Recognized Experts. One Strategic Partner. 

CHCI pairs our technology with internationally recognized healthcare experts to help organizations successfully implement and sustain meaningful workforce-development strategies. These exclusive relationships give CHCI platform clients access to specialized education, consulting, and guidance that cannot be found through another technology provider.

  • TSAM® Education and Consulting: CHCI is the only authorized platform for TSAM® implementation education and consulting. Led by Dr. Ellen Joswiak, co-innovator of TSAM®, our team helps organizations plan, implement, and sustain a tiered approach to initial competency development. 

  • Donna Wright Competency Assessment Model™: Co-designed with Donna Wright, the CHCI platform is the only platform legally authorized to digitally support the Donna Wright Competency Assessment Model™. Organizations receive the tools and guidance from Donna Wright herself, so they can successfully bring this outcome-focused approach to ongoing competency assessment to life. 

  • Nursing Excellence Expertise and Consulting: **Just Announced!  Through CHCI’s partnership with Creative Health Care Management’s Cultures of Excellence team, platform clients can access strategic guidance backed by more than 75 years of combined nursing-excellence experience. This expertise supports Magnet®, Pathway to Excellence®, PTAP®, professional governance, mentoring, succession planning, and other organizational-excellence priorities, helping clients align their CHCI technology and workforce-development processes with broader organizational goals. 
Contact Us to Learn More About the CHCI Platform and Consulting Pairing

The Competency Suite

The Competency Suite from Creative Health Care Insight (CHCI) provides a streamlined approach to managing initial and ongoing competencies through two flexible components. Organizations can use the platform to support their existing processes or apply nationally recognized approaches, including TSAM® and the Donna Wright Competency Assessment Model™. 

CHCI platform clients also receive access to exclusive education, consulting, and implementation expertise to help them build effective processes, configure the technology intentionally, and sustain their approach over time. 

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Ongoing Competency Component

Co-designed with Donna Wright, CHCI is the only platform authorized and specifically designed to support the Donna Wright Competency Assessment Model™. Organizations may use this outcome-focused model or their own preferred competency-assessment methodology to simplify assessments, support regulatory and organizational requirements, prioritize meaningful competencies, and generate customizable reports. CHCI platform clients also receive access to Donna Wright Competency Assessment Model™ education and consulting services from Donna Wright herself. This expert guidance helps organizations effectively implement the model, align platform configuration with their competency strategy, educate key stakeholders, and sustain an outcome-focused approach over time.

Initial Competency Component

Strengthen orientation to improve team morale and retention through customizable competencies, progress tracking, communication tools, and flexible workflows designed to support both traditional orientation processes and TSAM®.

The Professional Portfolio Suite

The CHCI Professional Portfolio Suite brings workforce data, professional advancement, peer feedback, mentoring, and succession planning together in one connected system. Its flexible components help organizations simplify documentation, support employee growth, strengthen workforce planning, and collect and report data used for Magnet®, Pathway to Excellence®, and Practice Transition Accreditation Program® (PTAP®) initiatives. 

Through CHCI’s partnership with Creative Health Care Management’s Cultures of Excellence team, platform clients can also access strategic consulting backed by more than 75 years of combined nursing-excellence experience. This expertise helps organizations align their CHCI technology and workforce-development processes with Magnet®, Pathway to Excellence®, professional governance, mentoring, and other organizational-excellence goals. 

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Demographic Data Collection Component

Eliminate hours spent tracking certifications. This customizable component collects and exports education and certification data to meet ANCC requirements for the DDCT® and ODF®.

Career Ladder

Also known as the Professional Advancement Component, this empowers organizations to meld individual nurse development through integrating career ladder reporting into workforce analytics. By seamlessly synthesizing career progression data, hospitals gain refined insights into employee trajectories, enhancing the precision of workforce planning and the distribution of resources.

Peer Feedback Component

Create meaningful peer feedback processes aligned with your organization’s professional practice model or preferred feedback framework. Customizable assessments and reporting tools support constructive conversations, professional growth, and continued development.

Mentoring and Succession Planning

CHCI now offers a unified platform for mentoring and succession planning, enabling organizations to build flexible programs, track progress, and gain clear insights into outcomes— all in one place. Designed for scalability, it streamlines program management while strengthening leadership development and workforce planning.

Tiered Skills Acquisition Model Implementation Education/ Consulting  Services

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TSAM® Implementation Education, Consulting, and Preceptor Development 

CHCI is the only legally authorized platform to provide TSAM® implementation education and consulting. Available as part of the CHCI platform partnership, these services help organizations move beyond simply digitizing orientation to build, implement, and sustain a meaningful tiered approach to initial competency development. 

Led by CHCI Chief Clinical Education Consultant and TSAM® co-innovator Dr. Ellen Joswiak, this support brings education, healthcare expertise, implementation guidance, and technology together in one coordinated experience. Healthcare-specific Preceptor Development education and consulting is offered to further prepare preceptors to support learning, competency development, and a successful transition to practice. 

Unlock the Future of Health Care – Get Started with MyCHCI Today!

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Group of three nurses using tablet to access Magnet® or Pathway to Excellence® progress on the cloud-based platform Creative Health Care Insight

Client Success Stories

Hear from our satisfied customers about the positive impact our platform has had on their organization.

“CHCI has been a valuable partner in developing and executing our Peer Feedback Assessment. Their team brings a unique blend of flexibility and creativity, always willing to adapt to our specific needs and collaborate on innovative solutions. CHCI’s commitment to involving us at every step ensures that our input is heard and valued, making us active participants rather than mere clients. It’s clear they’re invested in our success and this partnership.”

Jessica Micheletti, MPH

Relationship-Based Culture & Wellness Manager at UC Davis Medical Center

Recent Blogs

Sep. 16, 2026

The Role of the Preceptor in TSAM®

Explore the role of the preceptor in TSAM®, from guiding tiered progression and providing feedback to evaluating competency and practice…

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Sep. 14, 2026

Digitizing The Donna Wright Competency Assessment Model™: Your Healthcare Team’s Key to Success

Discover how digitizing the Donna Wright Competency Assessment Model™ can strengthen collaboration, reduce administrative work, and promote greater employee ownership…

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Sep. 11, 2026

How to Build a Sustainable TSAM® Implementation Plan

A successful TSAM® implementation requires more than new competencies. Learn how to build a practical plan that supports adoption, measurable…

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Sep. 9, 2026

The 2026 Magnet® & Pathway® Conference

The 2026 Magnet & Pathway Conference® comes to Chicago Oct 29–31. Find CHCI at Booth 1254 for demos, giveaways, and…

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Sep. 8, 2026

From Onboarding to Ongoing Excellence: Highlights from CHCI’s TSAM® and Competency Workshop

Forty healthcare professionals joined CHCI for two days of interactive learning with Dr. Ellen Joswiak and Donna Wright. Explore the…

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Sep. 2, 2026

How Healthcare Workforce Data Can Reveal Professional Development Gaps

Healthcare workforce data can uncover education, certification, mentoring, leadership, and succession-planning needs that may otherwise remain hidden.

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