Privacy Policy

1. Information We Collect

Information you provide to us. Information you choose to give us when you complete a form, request information or a demo, register for or access the MyCHCI platform, subscribe to communications, or contact us — such as your name, title, organization, phone number, email, communication preferences, and the content of your messages.

Information collected automatically. When you visit the Site, some information is collected automatically through cookies and similar technologies, such as your IP address, device and browser type, the pages you view, and how you arrived at and moved through the Site.

Business/organization identification. We use a third-party visitor-identification service that uses your IP address to identify the organization associated with your visit, so we can understand which businesses are interested in our services.

2. Cookies and Tracking Technologies

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, understand how it is used, and support our communications. These fall into general categories:

• Strictly necessary — required for the Site to function, including WordPress authentication and, where applicable, MyCHCI platform login and session cookies. Always active.
• Analytics and performance — used to understand how the Site is used so we can improve it.
• Business identification — used to identify the organization associated with a visit, as described in Section 1.

Non-essential cookies load only after you consent through our cookie banner. You can change your choices at any time using the “Cookie Settings” link in the footer. For the specific, always-current list of the cookies used on the Site, please see our Cookie Policy.

3. How We Use Information

We use the information described above to respond to your inquiries and provide the information, products, or services you request; to operate, maintain, and improve the Site and the MyCHCI platform; to send communications about new products, service enhancements, program development, and select events we believe are valuable to you; to understand which organizations are interested in our services; and to comply with legal obligations and protect our rights.

3. How We Use Information

We use the information described above to respond to your inquiries and provide the information, products, or services you request; to operate, maintain, and improve the Site and the MyCHCI platform; to send communications about new products, service enhancements, program development, and select events we believe are valuable to you; to understand which organizations are interested in our services; and to comply with legal obligations and protect our rights.

4. How We Share Information

We share information only as described here:

• Service providers who perform functions on our behalf — such as website hosting, analytics, and visitor identification — under agreements that limit their use of the information.
• Legal and safety — when required by law or to protect rights, safety, and security.

We do not sell your personal information for money.

5. Your Privacy Rights

California residents have rights under the CCPA/CPRA, including the right to know, access, correct, and delete personal information, to limit the use of sensitive personal information, and to opt out of the sale or sharing of personal information. Use the “Cookie Settings” control or send a Global Privacy Control signal to opt out.

Tennessee residents have rights under the Tennessee Information Protection Act (TIPA), effective July 1, 2025, including the right to access, correct, delete, and obtain a copy of their personal information and to opt out of targeted advertising and the sale of personal data. Residents of other states with comprehensive privacy laws have similar rights.

To exercise any of these rights, contact us at AaronG@mychci.com. We will not discriminate against you for exercising your rights.

6. Global Privacy Control

We honor the Global Privacy Control (GPC) browser signal as a valid opt-out of the sale or sharing of personal information where required. The Site does not separately respond to “Do Not Track” signals.

7. Data Security

Keeping data secure is a top priority for CHCI. We use industry-standard encryption (256-bit SSL/TLS certificates) across our Internet properties. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Opt-Out of Communications

If you wish to be removed from our contact list, call our office at 484-706-0522, email AaronG@mychci.com, or click the “Unsubscribe” link at the bottom of any of our email communications. To correct or request removal of other information we have about you, contact AaronG@mychci.com.

9. Children’s Privacy

The Site is directed to health care organizations and professionals, not to children under 16, and we do not knowingly collect personal information from children.

10. Third-Party Links

The Site may link to other organizations that may not share our privacy and data practices; their privacy is governed by their own policies.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date above reflects the most recent version, and material changes will be posted on this page.

12. Contact Us

Creative Health Care Insight · 1 Vantage Way, Suite C-250, Nashville, TN 37228 · 484-706-0522 · AaronG@mychci.com