Revolutionizing Health Care Competency Management: Creative Health Care Insight Launches TSAM® Educational Services
Jul. 16, 2025

Under a new, five-year agreement, CHCI is exclusively authorized to provide educational consulting services for the implementation of the Tiered Skills Acquisition Model (TSAM®) to health care organizations worldwide.
The landscape of health care competency management is evolving rapidly, driven by mounting pressures to improve nurse retention, enhance patient safety, and streamline complex orientation processes. Today, we’re thrilled to announce a 5-year licensing agreement that represents a quantum leap forward in addressing these critical challenges: Creative Health Care Insight’s exclusive authorization to provide educational consulting services for the implementation of TSAM® (Tiered Skills Assessment Model) to health care organizations worldwide.
This isn’t just another collaboration announcement – it’s a game-changing development that positions health care organizations at the forefront of evidence-based competency management. As the only platform company authorized to deliver educational consulting services for the implementation of TSAM®, we’re offering something truly unprecedented in the health care technology space.
Understanding the TSAM® Advantage
The TSAM® Model has revolutionized clinical orientation at numerous health care systems worldwide. Unlike traditional orientation approaches that often follow rigid, one-size-fits-all timelines, TSAM® introduces a structured yet flexible methodology that adapts to individual learning needs while maintaining rigorous competency standards.
At its core, TSAM® allows preceptees to learn and master tiers of skills alongside experienced preceptors in real clinical settings. This means new nurses aren’t relegated to observation roles – they’re actively engaged with full patient loads from day one, with support structures that adjust based on their demonstrated competencies and learning pace.
The results speak volumes about the model’s effectiveness. Health care organizations implementing TSAM® have consistently reported increased nurse confidence, improved role satisfaction, and most critically, enhanced retention rates. In an industry where the average cost of replacing a single nurse ranges from $40,000 to $100,000, the retention benefits alone make TSAM® implementation a strategic imperative.
But perhaps most importantly, the model reduces overall orientation length while simultaneously increasing the number and quality of patient experiences for each preceptee. This dual benefit addresses two of health care’s most pressing challenges: getting qualified nurses to full productivity faster and ensuring they’re truly prepared for independent practice.
Why Exclusivity Matters in Health Care Technology
Health care organizations are drowning in fragmented solutions. They’re managing orientation through one system, competency tracking through another, professional development through yet another platform, and often supplementing with manual processes that consume countless administrative hours.
Our exclusive agreement changes this paradigm entirely. By being the sole technology partner authorized to deliver educational consulting services for the implementation of TSAM®, we’re not just adding another feature – we’re creating a comprehensive ecosystem that addresses every aspect of health care competency management under one integrated platform.
The Power of Integration: More Than the Sum of Its Parts
What makes this agreement truly transformative is how Creative Health Care Insight’s existing capabilities integrate with the TSAM® methodology. Our platform already holds exclusive rights to The Donna Wright Competency Assessment Model™, creating a unique combination of proven methodologies within a single, comprehensive system.
Our Competency Suite supports both traditional and tiered orientation structures, accommodating organizations at various stages of their competency management evolution. The Initial Competency Component ensures new hires meet baseline requirements.
The Professional Portfolio Suite adds another layer of value, supporting ongoing growth and engagement well beyond initial orientation. It includes the Peer Feedback Component, which creates meaningful opportunities for dialogue, reflection, and continuous improvement throughout a clinician’s career. This suite also features Demographic Data Collection and Professional Advancement Components that automate career development tracking, eliminating the endless paperwork and piecemeal solutions that plague health care organizations. Together, these components replace administrative burden with streamlined, automated processes that actually support professional growth.
Real-World Impact: What This Means for Nurse Managers and Hospital Administrators
For nurse managers, this agreement addresses daily operational challenges that often feel insurmountable. Instead of managing orientation through spreadsheets, email chains, and multiple disconnected systems, you’ll have a single platform that tracks TSAM® progression, competency achievement, and professional development milestones in real-time.
The automated nature of our platform means you’ll spend less time on administrative tasks and more time on what matters most – supporting your staff and ensuring excellent patient care. When a preceptee completes a TSAM® tier, the system automatically documents the achievement, notifies relevant stakeholders, and adjusts their learning pathway accordingly.
Hospital administrators will appreciate the financial and operational benefits that extend throughout the organization. Higher retention rates mean reduced recruitment costs, decreased agency spending, and more stable staffing patterns. Faster time-to-competency means new hires contribute to patient care more quickly, improving unit productivity and patient satisfaction scores.
But beyond the numbers, this collaboration represents a cultural shift toward evidence-based practices that support both staff satisfaction and patient outcomes. When nurses feel confident in their abilities and supported in their professional development, it creates a positive cycle that benefits everyone – staff, patients, and the organization’s bottom line.
The Technology Behind the Transformation
Our cloud-based platform was designed with health care professionals for health care organizations, and it shows in every aspect of the user experience. The integration of TSAM® methodology maintains the model’s flexibility while adding the accountability and tracking capabilities that health care organizations require for compliance and quality assurance.
The platform supports individual learning pathways that adjust based on demonstrated competencies, just as TSAM® intended. Preceptors can document real-time observations, preceptees can track their own progress, and administrators can monitor organization-wide trends and outcomes. All of this happens within a secure, HIPAA-compliant environment that integrates with existing health care information systems.
What sets our approach apart is the recognition that health care professionals don’t need more complexity – they need intelligent simplification. The platform handles the administrative complexity behind the scenes while presenting users with intuitive interfaces that support their actual workflow needs.
Looking Forward: The Future of Health Care Competency Management
This agreement represents more than a technological advancement – it’s a glimpse into the future of health care competency management. We’re moving toward an era where evidence-based methodologies are seamlessly integrated with intelligent technology platforms that support rather than burden health care professionals.
The exclusive nature of this means that health care organizations choosing Creative Health Care Insight aren’t just getting access to the TSAM® methodology – they’re positioning themselves at the leading edge of competency management innovation. As we continue to enhance and expand the integration, our clients will benefit from ongoing improvements and new capabilities that emerge.
We’re also seeing increased interest from health care organizations worldwide who recognize that traditional approaches to orientation and competency management are no longer sufficient. The combination of workforce shortages, increasing complexity of care, and heightened quality expectations requires solutions that are both more effective and more efficient than what’s been available before.
Taking the Next Step
For health care organizations ready to transform their approach to competency management, the path forward is clear. Creative Health Care Insight’s exclusive agreement provides access to educational consulting services for the implementation of proven methodology delivered through technology designed specifically for health care workflows.
The investment in comprehensive competency management pays dividends that extend far beyond the orientation period. When nurses feel confident, supported, and engaged in their professional development, it creates a positive culture that attracts and retains top talent while improving patient outcomes.
We understand that implementing new systems can feel daunting, which is why we provide comprehensive support throughout the entire process. From initial setup through ongoing optimization, our team works alongside your organization to ensure you’re maximizing the benefits of both the TSAM® methodology and our platform capabilities.
Ready to Experience the Difference?
The combination of Creative Health Care Insight’s comprehensive competency management platform with the evidence-based TSAM® methodology represents a unique opportunity to transform your organization’s approach to nurse orientation and professional development.
We invite you to see this transformation in action. Schedule a demonstration today to explore how this exclusive agreement can address your organization’s specific challenges while positioning you at the forefront of health care competency management innovation.
Contact us at 484-706-0522 to schedule your personalized demo and discover how the TSAM® integration can revolutionize your competency management approach.
The future of health care competency management is here, and it’s exclusively available through Creative Health Care Insight. Don’t let your organization fall behind – take the first step toward transformation today.